Job description

Are you a dynamic, hands-on technical professional with strong experience 

across all aspects of the SQL Database world?

Do you have a proven record in designing, building, and supporting both small and large-scale SQL builds?

Would you enjoy working in a successful Infrastructure department in an innovative 

and rapidly growing retail SaaS-based company?

If you have answered yes to these questions, we would love to hear from you!

In June this year, we became a Public Listed Company and as a result, are significantly investing in the growth of our business, which is where the successful candidate (hopefully you) would come in! 

We have a fantastic opportunity for an experienced, hands-on SQL DBA to join our infrastructure team! As our DBA, you will be reporting directly to the Director of IT Infrastructure & Hosting operations and will be key to the success of delivering itim’s private cloud offering to our SaaS-based customers.

We are looking for someone to take a leading role in designing the future of how our SQL systems will grow and scale in our own cloud platform, itimCloud. In addition, as we continue to grow the department, you will provide itim with a rock-solid foundation for a DBA Services team that will grow with the business and in turn significantly contribute to itim's continued success. 

Itim’s IT Services team is devoted to innovation whilst providing the best in class I.T and Hyper-converged hosting to the business and our customers. You will get the opportunity to work with all aspects of a professional hosting team and to really stretch your forward-thinking technical mind to embrace all products without prejudice. 

We are itim, but who are we?

itim is a global retail software provider with a vision to empower multi-channel retailers to thrive in today’s digital world by accelerating their digital transformation and helping them achieve omnichannel excellence. 

We have developed an industry-leading omnichannel platform that empowers retailers to adopt a more engaging customer-centric approach to shopping in-store, online, and on mobile. Our technology is highly data-driven and flexible, providing retailers with the agility to meet real-world retailing demands and adapt to future challenges.

We connect retailing IT strategy with effective execution, helping our clients strengthen their core systems, scale with flexibility and create seamless omnichannel consumer experiences. Our deep retail experience combined with our comprehensive suite of omnichannel retailing applications means we can help retailers achieve their trading objectives while streamlining processes, managing cost, minimising risks and giving them the ability to deploy quickly. 

We are very proud to work with over 65 leading retailers across 11 countries, which include; Majestic Wine, The Entertainer, John Lewis, Sainsbury’s, Office and The Fragrance Shop. We partner with our customers to continuously evolve their technology to meet their business goals and vision with a confident, agile, and commercially flexible approach.

What would be my main responsibilities?

  • To work closely with our solution architects and internal development teams.
  • To architect, implement and support database availability
  • To always consider database security and to apply sensible best practices wherever possible
  • Participation in technical research and development to enable continuing innovation within the infrastructure
  • To monitor performance and manage parameters to provide fast responses to front-end users
  • To mentor and guide our Junior DBA and to help us grow the DBA services team

Job requirements

What we’d like from you

  • A minimum of 5 years total SQL experience
  • A strong desire to work as part of a team that embrace’s technology and business change
  • You must have a genuine interest in tech & the tech industry. Essential for us to drive innovation.
  • Experience with Microsoft SQL 2005 up to SQL 2019
  • Working experience with MDX, SSAS, SSIS and SSRS
  • Experience with Windows Server 2008 - 2016 
  • Experience of T-SQL 
  • The ability to prioritise and cope with a changing environment

Desired Experience:

  • A minimum of 2 years of Senior or high-level DBA experience
  • Recent experience of RedGate SQL tools
  • Recent experience and exposure Pii locating and associated GDPR regulations.
  • Knowledge of SQL availability groups
  • Knowledge of Powershell, SQL R, C# and Python
  • Awareness of legal compliance and standards including PCI DSS, GDPR.
  • To have achieved, Microsoft MCP.

Why choose itim?

  • Make A Difference - the chance to be part of a progressive company that’s adding real value to the retail industry with innovative products
  • A Connected Company Culturework alongside great people! We genuinely care about our employees and foster a people-first approach with a strong collaborative, autonomous and friendly working environment
  • Hybrid Working Patterns - have the flexibility to work from home or in the office 
  • Work/life balance - flexible holiday requests, an extra day off to celebrate your birthday and for each year you’re with us, you have an extra day’s holiday!
  • Great Career Development – with our flat hierarchy structure and flexibility to get involved in different projects, we can tailor your career path to suit your personal interests and goals
  • Fun Monthly Socials – Crystal Maze, Wine Tasting, Axe Throwing, Indoor Mini Golf to name a few…
  • & Other Fantastic Benefits – such as private medical insurance, pension contribution, smart casual dress code, Gold Microsoft Partner, and not to mention an office full of fun, down-to-earth IT fanatics who love to have a laugh! 

Negotiable Salary: £30k - £50k, Depending on experience

Location: Hybrid working with a mixture of working from home and working from our office in Plymouth Science Park 

Hours: 37.5 hours per week with Mon-Fri working hours from 9am to 5:30pm, some out of hours work will be required on an ad-hoc basis 
Additional Information: http://info.itimcloud.cloud/

We’re innovative, we’re passionate, we’re collaborative, we’re GROWING and more importantly, we’d love to hear from you!

itim is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.