Are you a creative visionary with strong expertise in multi-channel retail processes?
Do you have a proven record in defining and implementing order management packages?
Would you enjoy having an integral impact in driving digital transformation in an innovative and growing retail SaaS company?
If you have answered yes to these questions, we would love to hear from you!
As part of our exciting expansion plans, we are looking for someone to join our Client team as a Multi-Channel Retail Consultant. This person will work closely with clients to understand their challenges and opportunities within their business concerning multi-channel and work with our internal product development teams to define how itim’s order management, customer and eCommerce solutions help to meet the clients' objectives.
To be effective in this role the Multi-Channel Retail Consultant will already be an expert in the relevant retail business processes and as part of the exciting challenge, will need to become an expert in itim’s relevant solutions. We are looking for a real dynamic self-starter who will bring their industry expertise and experience to contribute significantly to itim’s continued growing success with fantastic opportunities to further develop and expand your career!
We are itim, but who are we?
itim is a global retail software provider with a vision to empower multi-channel retailers to thrive in today’s digital world by accelerating their digital transformation and helping them achieve omnichannel excellence.
We have developed an industry-leading omnichannel platform that empowers retailers to adopt a more engaging customer-centric approach to shopping in-store, online, and on mobile. Our technology is highly data-driven and flexible, providing retailers with the agility to meet real-world retailing demands and adapt to future challenges.
We connect retailing IT strategy with effective execution, helping our clients strengthen their core systems, scale with flexibility and create seamless omnichannel consumer experiences. Our deep retail experience combined with our comprehensive suite of omnichannel retailing applications means we can help retailers achieve their trading objectives while streamlining processes, managing cost, minimising risks and giving them the ability to deploy quickly.
We are very proud to work with over 65 leading retailers across 11 countries, which include; The Entertainer, John Lewis, Sainsbury’s, Office, The Fragrance Shop, and The Works.
What would be my main responsibilities?
Maintain an understanding of best practice multi-channel retail business processes and practices
What we’d like from you
Whilst this is not a technical role where you need to develop code, we are looking for someone who has a deep understanding of what it takes to implement best practice multi-channel retail processes and software systems, who is happy working to a detailed technical level.
Specific experience required includes:
Why choose itim?
Salary: Negotiable / Dependent on Experience
Please note that at present all new employees that join itim will be working from home in the interim. We look forward to the day we can all flexibly come back to the office, however, we will only resume doing this when we believe it is safe and comfortable for all our employees to do so.
We’re innovative, we’re passionate, we’re collaborative, we’re GROWING and more importantly, we’d love to hear from you!