Cyber Security Officer

Job description

Are you a hands-on Cyber Security expert with a genuine interest in Cyberspace? 

Do you have experience carrying out cyber-security functions through the use of automation, threat intelligence and attack driven defence techniques? 

Do you want to have a real demonstrable impact in safeguarding a high-growth, forward-thinking and truly innovative retail software company that's recently gone public?

If you have answered yes to these questions, we would love to hear from you!

In June 2021, we became a Public Listed Company and as a result, are significantly investing in the growth and protection of our business, which is where the successful candidate (hopefully you) would come in! As I'm sure you are aware, having strong and effective cybersecurity is of paramount importance for any software business, let alone a Public Listed one and we are, therefore, looking for someone to join us as a Cyber Security Officer!

This role reports to the Director of IT Infrastructure & Hosting operations and will be key to the success of delivering itim’s private cloud offering to our SaaS-based customers. You will work alongside our existing Infrastructure team to help support, architect & offer continuous improvement to all security aspects of itim’s Infrastructure. 

You will be supporting the ongoing development of the cyber-security function through the use of automation, threat intelligence and attack driven defence techniques. You will also be responsible for the timely resolution of security incidents, requests and changes, following existing ITIL based processes and procedures. 

Itim’s IT Services team is devoted to innovation whilst providing the best in class I.T and Hyper-converged hosting to the business and our customers. You will get the opportunity to work with all aspects of a professional hosting team and to really stretch your forward-thinking technical mind to embrace all products without prejudice. 

We are itim, but who are we?

itim is a global retail software provider with a vision to empower multi-channel retailers to thrive in today’s digital world by accelerating their digital transformation and helping them achieve omnichannel excellence. 

We have developed an industry-leading omnichannel platform that empowers retailers to adopt a more engaging customer-centric approach to shopping in-store, online, and on mobile. Our technology is highly data-driven and flexible, providing retailers with the agility to meet real-world retailing demands and adapt to future challenges.

We connect retailing IT strategy with effective execution, helping our clients strengthen their core systems, scale with flexibility and create seamless omnichannel consumer experiences. Our deep retail experience combined with our comprehensive suite of omnichannel retailing applications means we can help retailers achieve their trading objectives while streamlining processes, managing cost, minimising risks and giving them the ability to deploy quickly. 

We are very proud to work with over 65 leading retailers across 11 countries, which include; Majestic Wine, The Entertainer, John Lewis, Sainsbury’s, Office and The Fragrance Shop. We partner with our customers to continuously evolve their technology to meet their business goals and vision with a confident, agile, and commercially flexible approach.

What would be my main responsibilities?

  • Monitor security access, security events and respond to alerts
  • Carry out threat hunting
  • Participation in technical research and developments in the cyber security space
  • Provide security advice and guidance to other teams within the business
  • To Implement and provide Ci and support for products in the cyberspace
  • Providing reports and feedback/deciphering reports on each topic above.
  • To arrange regular Penetration testing from external sources
  • To carry out vulnerability and patch management 
  • To work with the team to pinpoint the requirements and correct products to use for IDS and to assist in the full implementation of this 
  • Carry out an in-depth software assessment making recommendations with knowledge of current renewals
  • To stay abreast with current threat trends and tools to protect and test for these trends  

Job requirements

What we’d like from you

  • 4+ years recent direct Cyber Security experience
  • A Strong networking background
  • A strong desire to work as part of a team that embrace’s technology and business change
  • You must have a genuine interest in tech & the tech industry cyberspace as it’s essential for us to drive innovation
  • Good working experience of threat hunting and problem-solving through the application of log data and the identification of patterns or trends
  • Awareness of infrastructure and application technologies (Public Cloud, Linux, Windows, Juniper and VMware)
  • Have a hands-on approach to carrying out all aspects of the role
  • Be a positive, adaptable and dynamic individual that values strong communication and collaboration

Desired Experience:

  • Recent experience of EDR tools
  • Recent experience and exposure to Pii locating and associated GDPR regulations
  • Recent experience of NSX Intrusion prevention
  • Awareness of legal compliance and standards including PCI DSS, GDPR

Why choose itim?

  • Make A Difference - the chance to be part of a progressive company that’s adding real value to the retail industry with innovative products
  • A Connected Company Culturework alongside great people! We genuinely care about our employees and foster a people-first approach with a strong collaborative, autonomous and friendly working environment
  • Hybrid Working Patterns - have the flexibility to work from home or in the office 
  • Work/life balance - flexible holiday requests and an extra day off to celebrate your birthday!
  • Great Career Development – with our flat hierarchy structure and flexibility to get involved in different projects, we can tailor your career path to suit your personal interests and goals
  • Fun Monthly Socials – Crystal Maze, Wine Tasting, Axe Throwing, Indoor Mini Golf to name a few…
  • & Other Fantastic Benefits – such as private medical insurance, pension contribution, smart casual dress code, Gold Microsoft Partner, and not to mention an office full of fun, down-to-earth IT fanatics who love to have a laugh! 

Negotiable Salary: circa £50k, Depending on experience

Location: Remote with planned trips to our Plymouth Office

Hours: 37.5 hours per week with Mon-Fri working hours from 9am to 5:30pm, some out of hours work will be required on an ad-hoc basis 
Additional Information:

We’re innovative, we’re passionate, we’re collaborative, we’re GROWING and more importantly, we’d love to hear from you!

itim is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.